Hiring someone to clean your home is complicated at the best of times. Regardless of the reason you want to hire a cleaning service in Philadelphia, whether it is to only to help with a one off task, or you want to retain a cleaner to aid you elderly parents on a weekly basis. There are a number of things that you should know to look for in advance. Here are seven tips to make choosing the right cleaner easier.
1. Use word of mouth.
When in doubt, phone a friend. The best place to find a service provider you can trust is through a recommendation from someone you can trust. Getting the inside track on a company or individual can provide you with information that their website or a phone call simply cannot. Ultimately, every company will demand your business, and some are unfortunately willing to bend the truth to do so. Asking a friend or family member can help you avoid many potential pitfalls.
2 Can you always trust an online review?
Unfortunately content people are less motivated to write reviews than unhappy ones. As a consequence, taking online reviews as gospel, isn’t always the best idea. In some cases bad reviews are left by people who are either impossible to please or looking to vent. If a company has a series of poor reviews, all pointing to the same problem, then they are best avoided. The same could be said for a company with a near perfect record, because you can buy good reviews for your services these days too, and as we know nobody is perfect.
3 Make sure the cleaner is fully insured.
One of the main benefits of employing a cleaning company is that most of them carry insurance for their workers, you should always receive confirmation of this in writing. Simply ask them what happens if a cleaner gets injured in your property? Do not employ a cleaner who is not covered, as you could be found liable for an injury, left out of pocket for stolen or damaged property. Any reputable company should be able to provide you will a copy of their policies and proof that the person send to your home is on the policy provided.
4. Check a company’s accreditation.
Ask any prospective company how long they have been in operation? Have they any accreditation or awards for professional organisations? More trustworthy companies are likely to get recognized for the work that they and are usually more concerned with their reputations.
5 What services do they offer?
Some companies will do special requests, others only offer a fixed service. It is important to clarify exactly what you are paying for before the cleaners arrive. If you cannot customize the service, maybe you can still hire someone to come and do a number of tasks you either haven’t the time or energy to perform. Be sure to shop around and you should be able to find the company that best suits your needs.
6 100% satisfaction guaranteed.
Only ever hire a company who is willing to stand behind the service they provide and their workers. This should include breakage cover and customer satisfaction. As a client if you are not pleased with a service provided, you need to know what a company is willing to do to rectify the situation. What after sales service do they provide? Do they offer a touch up service? Getting a company to clarify its position could save you a lot of headaches down the line.
7 Cleaning supplies.
Depending on the person, whether a company will provide their own cleaning supplies or are you expected to supply them, is an important consideration. I know for a fact that a family member regularly has her house cleaned, but the thought of someone bringing in dirt and worse from someone else’s house is abhorrent to her. She supplies all the materials to be used in her home, each room is even color coded to make sure it is cleaned to her satisfaction. In all honesty, you should purchase a few items like a mop, as this should probably only be used in one home.
Thank you for reading my seven tips and I hope that you will find them useful. Clearly this is not a complete list, but what it does point out is the importance of getting as much information about a cleaning service before committing to any agreement.