It doesn’t matter if you’re just moving to the next block or the next state, moving is a hectic and stressful experience. With all the packing, traveling and setting up at the new house you’re already tired and frustrated. The last thing you’d want is to sign up with a new cable TV and internet provider you have no idea about and have a terrible experience.
If you’re reading this article, I believe you have Spectrum cable, internet or phone service, or maybe all of them bundled together. The good news is that on top of the no-contract policy, Spectrum also has a very simple transfer process to help you focus on other things. There will be some changes that you will see on your next bill after moving your service, depending on the services you’re moving and your eligibility for self-installation in the new area.
This is a $9.99 one-time fee that Spectrum charges from current customers who want to move their services to a new location. You simply have to call Spectrum’s customer service hotline to schedule the transfer. Once moved you, will see the fee on your next bill. It is recommended to schedule the transfer at least 2 weeks prior to the actual move to avoid any delays or problems.
New Installation Fee
Sometimes the new address may not have the necessary wiring or some other problem that would require a Spectrum technician to make a visit for you to be able to access your services even if you have the equipment. In such cases, there will be a one-time new installation fee of $49.99 applicable. This may also apply if you do not get your services transferred within 30 days of disconnection from the old location.
Wi-Fi Activation Fee
This is a mandatory one-time fee of $9.99 that will be charged on every move. Of course, if you only have Spectrum TV and Voice service then this does not apply to you unless you are planning to add internet service to the bundle.
This is a brilliant option because you can avoid the professional installation fee. It is usually available when you’re moving, but if you’re moving to a location that’s not pre-wired for cable services then you won’t be offered the privilege to save some bucks.
It’s a good idea to contact Spectrum to check your eligibility before your move so that you aren’t left without your services at the new house for several days due to the unavailability of a technician appointment.
When you make the call to transfer your services you will be informed about the way to go about equipment. You will be told if they’re going to let you use the same equipment at the new address or not. In case you have to return it, you can either courier it or drop it at a nearby Spectrum store.
If unfortunately, Spectrum is not available in the area you’re moving to, they will be kind enough to help you find a suitable provider for your new home. It is necessary to return any Spectrum equipment in such a case to avoid a huge final bill including the cost of the equipment.
Once you schedule an activation at the new home your services will be deactivated at the old residence. So plan this carefully so that you don’t face a gap in your access to services.
Change of Move-In Date
Spectrum understands that sometimes due to unforeseen circumstances you have to post-pose moving. If that happens you just need to call Spectrum’s customer service to reschedule the transfer date.
Spectrum representatives will do whatever they can to help you with your move. You can call the hotline at any time to schedule a move and your Spectrum services will be available to you as soon as the installation is complete at the new address.
Saba Aurangzeb, a Content Marketer, predominantly writes about the latest news and trends in telecommunications. She has an education in Applied Accounting and a diverse professional experience which ranges from working in schools to accounting firms and even running a custom printing and design business. She enjoys traveling and painting and has a profound love for animals.